Dedicated and motivated professional with strong experience in customer service, client support, and account management gained through roles in leading BPO companies including ePerformax and TDCX. Skilled in handling buying and selling transactions, community education, and managed host support for global accounts such as eBay North America and Airbnb. Adapt at conflict resolution, client communication, and delivering consistent high-quality service in fast-paced environment. Backed by a Bachelor of Science in Tourism, I bring flexibility, resourcefulness, and optimism to every role, with proven ability to adapt, learn quickly, and contribute effectively to team success.