Results-driven Sales Order Specialist and Accountant with expertise in quote-to-cash (Q2C) operations, financial systems, and process optimization. Supporting the LCC/RMA APAC channel by converting opportunities into sales, processing complex quotes and orders, and assisting in billing audits across multiple enterprise platforms including SIEBEL, Genesis, SAP and CPQ.
Within less than a year, spearheaded high-impact initiatives that delivered global process improvements, strengthened cross-functional collaboration, and enhanced operational efficiency. Recognized for conducting deep-dive investigations using CRM/ERP, permissioning, and reporting tools to produce accurate, stakeholder-aligned outputs that build trust and confidence.
Demonstrates strong due diligence and proactive problem-solving, often identifying and resolving root causes to prevent recurring issues. Completed high level training for Sales Order Specialists, gaining advanced knowledge in RTMDS, FXall, SAP, and Access Statements, alongside other specialized commercial and operational systems.
In addition to corporate expertise, holds professional credentials as a Xero Advisor, QuickBooks ProAdvisor, and SAP Expert, with a strong foundation in accounting and financial management. Combines technical financial acumen with commercial operations experience to drive accuracy, compliance, and revenue optimization across global organizations.
