With over 5 years of experience as a Virtual Assistant in Real Estate, I specialize in supporting both property management and loan processing operations with a strong focus on organization, efficiency, and client experience.
I’m experienced in handling high-volume tasks while maintaining clear, empathetic, and timely communication across phone, email, and chat even when working with frustrated or high-pressure clients. I take pride in keeping workflows organized, ensuring nothing falls through the cracks, and helping teams stay on track.
I have hands-on experience using AppFolio, Easy Storage, Arive, Encompass, Salesforce, Asana, -----------, Google Workspace, Microsoft Excel, and Outlook, along with coordinating appraisal orders through AMC/portal systems and working closely with third-party vendors.
For property management, I’ve primarily supported portfolios in New Jersey, managing day-to-day operations including tenant communication, rent coordination, work orders, reconciliations, and property setup.
For loan processing, I’ve worked on files across NJ, NY, PA, CA, GA, TX, FL, and many more, assisting with document collection, file review, pipeline management, submissions, and coordination with underwriters through closing. I also support deal structuring and ensure files are complete, compliant, and moving forward efficiently.
I’m highly detail-oriented, quick to adapt, and proactive in identifying what needs to be done—making me a reliable support for busy loan officers and property managers.
If you’re looking for someone who can organize your loan files, follow up on conditions, and keep your pipeline moving without constant supervision, I’m ready to support your team on a part-time or per-file basis.
