Twenty years of experience in Customer
Success Management, Customer
Experience, and, more recently, Influencer,
Affiliate, and Partnership Marketing across
SaaS, human resources, DTC, and retail
companies. Experienced in managing paid
and gifting influencer campaigns and affiliate
programs that drive customer acquisition,
retention, and revenue growth.
Specializes in:
Building and maintaining strong client
and partner relationships to drive
retention and account expansion.
Designing and optimizing scalable
processes, tools, and training programs
to improve efficiency and performance.
Leading high-performing teams to
consistently achieve top results in
Quality, Efficiency, and Customer
Satisfaction metrics.
Managing end-to-end influencer and
affiliate marketing programs across DTC
and retail channels, including affiliate
community building and mobilization.
Developing and mentoring future leaders
through structured coaching and team
development.
LinkdIn: -----------.-----------/in/marianpalileo/
