I am an Ecommerce Operations Specialist and Virtual Assistant with over 7 years of experience managing eBay and eCommerce operations, including order fulfillment, inventory coordination, product listings, customer support, and daily backend processes.
I help online store owners keep their operations organized, accurate, and running smoothly. My experience includes managing the order lifecycle from order review and processing to shipment tracking, customer communication, refunds, and issue resolution.
My Core Skills Include:
• Order Processing & Fulfillment
• Order Tracking & Shipment Monitoring
• Customer Support & Buyer Communication
• Refunds, Returns & Order Issues
• Inventory Monitoring & Stock Coordination
• Product Research & Product Listing
• eBay Store Operations
• Spreadsheet Data Entry & Order Tracking
• Process Documentation & SOPs
• Administrative & Backend Support
I am experienced with tools and platforms such as eBay, Shopify, AutoDS, DSTitan, Dropshiplister, ZIK Analytics, AliShark, Google Sheets, and Microsoft Excel.
I am highly detail-oriented and understand that strong eCommerce operations depend on accuracy, timely action, consistent processes, and clear communication. My goal is to help business owners reduce operational errors, stay organized, and provide a reliable customer experience.
If you need a dependable Ecommerce Operations Virtual Assistant who can support your day-to-day order fulfillment, inventory coordination, customer service, and backend operations, I would be happy to help.
