Dedicated professional with over 12 years of experience spanning customer success, data analysis, and team leadership. Proven track record in managing complex e-commerce operations, including order fulfillment, procurement, and financial reconciliation using tools like Shopify, Zendesk, Gorgias, and Missive. Expert at transforming raw data into actionable insights and maintaining high-standard compliance in fast-paced environments. Strong communicator and mentor skilled in coaching teams to exceed performance KPIs and technical targets.
