Hi, I'm ----------- Fe from the Philippines -- Your Go-to E-Commerce Virtual Assistant for back-office support providing reliable support across General Admin, Sales Operations, E-commerce, and Technical & Customer Support through chat, email, and phone. With over 10 years of combined experience, I help busy professionals, coaches, business owners, and entrepreneurs streamline their operations and focus on what truly matters — growing their business.
What I Do Best & What I can Help You With:
General administrative support
Calendar management
Inbox and email management
Appointment scheduling
Customer service (chat, email, phone)
Technical support and troubleshooting
Amazon/e-commerce product research
Inventory and order management
Supplier sourcing and coordination
Sales tracking and reporting
CRM and ticket system management
Process improvement and documentation
Helpdesk Ticketing Systems
Social media content creation & scheduling
Social media community engagement
Social media management
Travel & logistics arrangements
Update and manage product listings
Handle customer messages, disputes, and seller account support
Monitor seller dashboards for new messages and notifications
Track shipments and assist in resolving delivery disputes
Research competitor listings and suggest improvements
Handle customer inquiries and provide polite, professional responses
Why Work With Me This Year
10+ years of solid remote work experience
Trusted by multiple clients across industries
Detail-oriented, efficient, and proactive - I don't just tick task boxes
Quick to learn new tools and systems
Communicates clearly and professionally
Able to work with minimal supervision
Familiarity with different sourcing strategies and techniques
Dedicated to long-term partnerships
Committed to helping you scale your business
Able to work full-time or part-time within various timezones - USA, AU/NZ, Canada
With own computer, high speed internet, noise cancelling headset & quite work station
Whether you're launching a new product, managing customer inquiries, or handling day-to-day admin, I deliver results with reliability, professionalism, and care.
Tools/Prorgams I'm Proficient At
Amazon FBA Calculator, InventoryLab, BQool, Canva, CapCut, Meta Business Suite, Facebook, Instagram, Calendly, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook), Dropbox, OneDrive, ChatGPT, Microsoft Teams, Zoom, Google Meet, Skype, Viber, WhatsApp,
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Amazon, Product Research, Product Sourcing, Seller Central, Virtual Assistant, Seller Page Management, FBA, Admin Data Processing, Administrative Management, Google Sheets, Listing Management, Ecommerce, Listing Management, Market Research, Graphic Design, Catalog Management, English Speaking, Project Management, Inventory Management, Active Listening, Communication, Logistics Coordination, Account Acquisition, Google Sheets
Verified
