Hey there, I'm Jonalyn!
Marketing Operations Manager | Batangas City, Philippines
I help businesses eliminate operational friction and scale their digital marketing and e-commerce setups. With nearly a decade of hands-on experience, I don't just manage platforms—I optimize them for growth.
What I bring to the table:
Tech Stack Optimization: I have deep experience managing backend operations across Shopify, Marketo, Klaviyo, and Gorgias. If there’s an automation flow to build, a landing page to optimize, or a lead-scoring model to fix, I’ve got it covered.
E-Commerce & Risk Management: I'm well-versed in navigating complex multi-channel logistics across Amazon, Walmart, and Shopify, handling everything from fulfillment tracking to fraud detection and chargeback resolution.
Team Leadership: I know how to lead remote teams, standardize operational SOPs, and run quality assurance reviews to ensure top-tier performance and customer satisfaction.
When I'm not streamlining operations, I’m usually studying. I'm currently working toward my MBA at the Lyceum of the Philippines University to keep sharpening my operational management and leadership skills.
