I am a Non-Voice Virtual Assistant with experience in Customer Service (Chat Support), LinkedIn outreach, lead generation, and e-commerce operations. I have handled customer inquiries through chat support, assisting clients with concerns, providing solutions, and ensuring clear and professional communication.
I also have experience in LinkedIn outreach, including sending connection requests, cold messaging, and follow-ups while maintaining accurate tracking of leads and responses.
In addition, I have managed online stores and customer inquiries through Facebook Marketplace, TikTok Shop, and Amazon fulfillment, including order processing, coordination, and after-sales support.
I am skilled in CRM tools, lead tracking, email communication, and spreadsheet management (Google Sheets/Excel). I am reliable, detail-oriented, and consistent in handling tasks and communication.
I am seeking a long-term non-voice role where I can contribute through customer support, outreach, and organized workflow management to help grow the business.