I bring over 9 years of experience supporting Community Living Services (CLS), Home Health, Home Care agencies, nonprofits, and private companies across the U.S. I help organizations stay fully compliant with federal and state regulations, while keeping operations organized, audit-ready, and efficient.
I create practical, detailed, and audit-ready documentation tailored to each organization, including:
- Policy & procedure manuals
- Employee & provider handbooks
- HCBS compliance packets and CARF applications
- Licensing and certification documentation (Medicare, Medicaid, DIDD, IDD Day Programs, Supported Living)
Continuing Education & Trade Licensing (20+ States):
- Researched and tracked CE requirements for licensed professionals, including electricians, HVAC specialists, and related trades.
- Prepared and submitted CE provider applications, course approvals, renewals, and supporting documentation (course outlines, agendas, instructor qualifications).
- Developed step-by-step internal guides for online CE provider approvals and course authorizations.
- Maintained centralized compliance tracking for approvals, renewals, and regulatory updates.
Healthcare & Agency Credentialing:
- Facilitated licensing and credentialing for agencies in HI, and AK,
- Supported provider registrations, background checks, compliance attestations, and operational readiness reviews.
- Prepared manuals, handbooks, and compliance documentation tailored to agency operations.
- Assisted programs serving individuals experiencing homelessness, persons with substance use disorders, individuals with mental health conditions, and veterans.
Multi-State Program & Regulatory Support:
- Supported CLS agencies with IDD program licensing, HCBS Settings Rule Compliance Packets (including Self-Assessments and Evidence Crosswalks), and CARF applications for behavioral health and transitional facilities.
- Guided agencies through Medicare, Medicaid, DIDD, and PSSE applications, ensuring all documentation met federal and state requirements.
- Conducted regulatory research across multiple states to verify licensing, operational, and compliance requirements.
Nonprofit & Grant Support:
- Assisted with nonprofit formation, business registrations, and federal/state portal registrations, including ----------- and other government contracting platforms.
- Conducted federal, state, and foundation grant research, prepared full proposal packages, and submitted applications through online portals.
- Maintained detailed tracking systems to monitor deadlines, reporting, and compliance obligations.
- Organized contracts and supporting documents to keep records audit-ready and coordinated with leadership for budgets, stakeholder communications, and progress reports.
Administrative & Operations Support:
- Supported electrical and construction companies in Massachusetts with client communications, licensing, credentialing, and bidding portal navigation.
- Assisted with customer outreach, donation drives, and community engagement initiatives.
- Maintained strong organization, follow-up, and attention to compliance requirements across multiple projects.
I specialize in structured, detailed, and practical solutions that make compliance manageable, projects efficient, and agencies confident in meeting regulatory standards. Whether it’s licensing, policy updates, survey preparation, or grant support, I provide hands-on, reliable support tailored to your organization’s needs.
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