I am a highly experienced Medical Billing and Administrative Support Professional with over 11 years of hands-on experience supporting US healthcare providers across multiple specialties. I specialize in full-cycle medical billing, insurance accounts receivable, and revenue cycle management, with a strong focus on accuracy, compliance, and maximizing reimbursements.
* CORE EXPERTISE
End-to-End Medical Billing (Charge Entry to Payment Posting)
Insurance AR Follow-Ups, Denials & Appeals
Accurate ICD-10, CPT, and HCPCS Coding
EOB Review, Payment Posting & Reconciliation
Claim Scrubbing, Submission & Resubmission
Medicare, Medicaid, Medi-Cal & Commercial Insurance
HIPAA Compliance & Patient Data Confidentiality
* INSURANCE & PORTAL EXPERIENCE
Extensive experience communicating directly with insurance companies and navigating major portals, including:
Availity, Optum, Cigna, Medicare & Medicaid Portals and other payer-specific systems.
* ADMINISTRATIVE & SUPPORT SKILLS
Customer Service & Patient Support
Call Handling & Insurance Negotiations
Problem Solving & Attention to Detail
Spreadsheet Management & Reporting
Proficient in Microsoft Office & Google Workspace
Strong Written & Verbal Communication
* WHAT I BRING TO EMPLOYERS
Reduced aging AR
Increased collections & faster reimbursements
Clean, compliant claims
Reliable remote support
Long-term commitment & professionalism
I am detail oriented, dependable, and results driven committed to helping healthcare providers optimize revenue while staying fully compliant.