Experienced Medical Virtual Assistant with over 10 years of progressive experience supporting US-based healthcare providers, clinics, and medical operations teams. Specializing in patient coordination, appointment scheduling, insurance verification, EMR/EHR management, and healthcare administrative workflows with strict adherence to HIPAA compliance.
I have supported high-volume clinical environments handling 30+ daily patient appointments, managing inbound and outbound communication, and ensuring accurate and timely updates in systems such as WebPT, Kareo, ECW, and Therabill. My experience includes both non-voice and voice-based healthcare support across fast-paced medical settings.
I also bring strong leadership experience, having led teams of up to 32 healthcare support agents in a BPO healthcare operations environment. This includes performance coaching, workflow optimization, and quality assurance support.
I am currently seeking long-term remote opportunities with US healthcare clinics, private practices, or medical support teams that require a reliable, detail-oriented, and experienced Medical Virtual Assistant focused on patient coordination and operational support.
