If you're running an Airbnb, STR, or MTR business and spending too much time on guest messages, calendar conflicts, cleaner coordination, or pricing, that's exactly what I help with.
I'm a Virtual Assistant with 5+ years of experience specialising in short-term rental (STR), mid-term rental (MTR), and hospitality operations. I help property owners and managers streamline their day-to-day operations, improve guest experience, and build systems that reduce overwhelm — so the business runs smoothly without needing the owner involved in every detail.
What I handle day to day:
OTA listing setup and optimisation (Airbnb, -----------, VRBO)
Guest communication — enquiries, check-in/out, issue resolution, review responses
Dynamic pricing using PriceLabs to maximise occupancy and revenue
Channel manager integration and calendar management across multiple platforms
Cleaner and maintenance coordination
Social media management and email marketing for hospitality brands
Workflow automation and SOP building using AI tools
I've also worked on AI automation projects specifically built for STR and MTR businesses — improving communication systems and reducing manual workload.
My approach is systems-driven and detail-oriented. I don't just complete tasks — I build the structure that lets a business owner step back from daily operations and focus on growth.
If you need someone who already understands the SA/STR industry and doesn't need months of training to get up to speed,let's talk.