Hi, I’m Faye.
I support fast-growing behavioral health and psychiatric clinics that are beginning to feel the pressure behind the scenes, helping teams stay organized, efficient, and fully supported.
Over the past 5+ years, I’ve helped providers and teams stay organized, reduce admin overwhelm, and build workflows that actually hold up as they scale.
I’m not just here to complete tasks. I focus on making your day-to-day operations smoother, faster, and more predictable.
Here’s the kind of impact I bring:
• Reduced scheduling errors and no-shows by improving calendar coordination and patient communication
• Helped streamline workflows and SOPs, making onboarding and daily operations more consistent
• Maintained organized EMR systems across multiple platforms, reducing documentation backlogs
• Supported high-volume patient coordination without sacrificing accuracy or patient experience
• Helped teams stay on top of inboxes, tasks, and follow-ups so nothing falls through the cracks
What I handle day-to-day:
• Provider calendar & schedule management
• Patient intake, scheduling, and coordination
• EMR/EHR management (AdvancedMD, DrChrono, SimplePractice, Charm, Practice Fusion, AthenaHealth, Tebra)
• Inbox and admin support
• SOP creation and workflow organization
• Team coordination and operational support
I also have working experience with prior authorizations and clinical documentation when needed but my real strength is in keeping operations structured, efficient, and under control.
Clients I work best with:
Providers and clinic owners who are growing, overwhelmed, and need someone they can trust to take ownership of the backend without constant supervision.
I’m proactive, detail-oriented, and calm under pressure. I don’t wait to be told what to fix. I pay attention, spot inefficiencies, and improve them.
If you’re looking for someone who can support your operations at a high level and help your clinic run better long-term, we’ll work well together.
