I am a detail-oriented and resourceful professional with 12+ years of experience in Customer Support, Procurement, Accounts Payable, Bookkeeping, and Administrative Support. I have supported international clients and cross-functional teams by managing purchase orders, vendor profiles, invoice processing, customer inquiries, and end-to-end order coordination with accuracy and professionalism.
My background includes working with ERP systems (SAP, BAAN, Microsoft Dynamics) and accounting tools such as QuickBooks and XERO, ensuring proper invoice matching, PO reconciliation, vendor setup, and timely issue resolution. I am experienced in handling discrepancies, maintaining master data, supporting month-end activities, and providing reliable administrative and customer support.
I have also worked in customer-facing roles where I handled email inbox management, order processing, quotes, work orders, after-sales support, and coordination with sales, logistics, and field service teams. Having both corporate and small business experience, I understand the importance of efficiency, confidentiality, and clear communication.
