Results-driven virtual assistant, customer support, and real estate specialist with nearly 8 years of BPO experience in sales, billing, technical support, and team leadership, plus 2+ years of experience supporting real estate and short-term rental businesses.
Experienced in lead generation, cold calling, data mining, client onboarding, CRM management, guest communication, property coordination, and administrative support. Skilled in using tools such as GoHighLevel, Hostaway, Breezeway, Airbnb, -----------, Notion, and Google Workspace.
I’m organized, reliable, and adaptable, with a strong focus on providing excellent customer service, keeping operations running smoothly, and completing tasks accurately and on time.