Hi! I’m Justine, an E-commerce Virtual Assistant specializing in customer support for online stores.
I help brands manage email and chat support, resolve order issues, handle refunds and returns, track shipments, and deliver a smooth customer experience that builds trust and loyalty.
I have experience handling customer inquiries across multiple platforms while maintaining fast response times and accurate resolutions.
What I can help you with:
• Email & chat customer support
• Order management and tracking
• Refunds, returns, and replacements• Handling customer complaints professionally
• Ticket management and inbox organization
• Marketplace and store support
• Basic admin tasks
Tools & platforms I use:
• Shopify
• Gorgias
• Zendesk
• Amazon Seller Central
• -----------
• Google Workspace
• Admin and support tools
I’m detail-oriented, reliable, and proactive. I focus on clear communication, fast turnaround, and creating positive customer experiences that strengthen your brand.
If you’re looking for dependable customer support for your store, I’d love to support your team.
Verified
