Francis

E-commerce VA | Order Fulfillment & Customer Service Expert

With Timeproof

Overview

Video Introduction

Looking for Full-time work (8 hours/day) at $3.31/hour ($582.30/month)

Educational Degree

Associates degree

Availability

Full-time

Portfolio / Website

https://www.facebook.com/francis.rubis

Top Skills

Customer SupportPhone SupportDebt Collection

Last Active

June 2nd, 2026 (2 months ago)

Member Since

November 23rd, 2018

"My business would not be able to go forward if it was not for them"

Gaurab - Adhikari

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About

Hi! I'm -----------—a dependable and detail-oriented customer support professional with 10+ years of experience in delivering excellent service through phone, email, and chat. I’m also a certified e-commerce virtual assistant, skilled in managing day-to-day operations on Amazon, Shopify, and eBay platforms.I am available to work full-time (40+ hours/week), and I’m flexible with time zones. I can comfortably work in Philippine Standard Time (PHT), UK (GMT/BST), or US time zones (EST/PST), depending on your business needs.

I specialize in:
Inbound & outbound customer support
Order fulfillment, refunds, and returns
Amazon FBA product research (Helium 10, Jungle Scout)
Shopify store setup & theme customization
CRM tools (Zendesk, Gorgias)
Live chat support and dispute resolution
Admin support and data entry
I’m tech-savvy, proactive, and always eager to learn. My home office is fully equipped with high-speed internet, backup power, and a noise-canceling headset—ready for stable, remote work.
I take pride in delivering results, building customer trust, and being a reliable part of the team. If you’re looking for someone who can hit the ground running and bring value to your business, I’m ready to help!