Highly motivated and detail-oriented Executive Assistant and Operations Specialist with over 7 years of proven experience supporting C-level executives, managing high-volume databases, and leading remote customer support teams. I excel at streamlining administrative workflows, maintaining strict data integrity, and optimizing business operations using advanced digital tools.
Key Areas of Expertise:
- Executive & Administrative Support: Experienced in calendar management, project coordination, and handling day-to-day administrative tasks in Notion to optimize executive workflows.
- Data & Content Management: Skilled in organizing large-scale website databases and tracking executive financial statements using Zoho Books.
- Operations & Logistics: Proficient in managing confidential partner contracts, handling third-party subcontractor communications, and performing data-driven audits using Microsoft Excel.
- Team Leadership & Customer Relations: Recognized as a Top Performer and promoted to coach, monitor, and build performance logs for frontline client advocates.
Technical Toolkit:
- CRMs & Project Management: Salesforce, Striven, Notion, CRM Ticketing Systems
- Financial & Data Tools: Zoho Books, Microsoft Excel (Data Audits), MS Office Suite
- AI Productivity Tools: ChatGPT, Claude, Gemini
I am an agile, proactive collaborator dedicated to improving operational efficiency, hitting strict KPIs, and supporting your business growth. Ready to bring corporate-level precision and reliable execution to your remote team.
