•11 years as a CSR and Sales Blended accounts (Email, Chat and voice agent) in accounts like : Ebay, at&t, Verizon, Newell, Direct TV etc.
Executive Assistance: help streamline operations, manage communications, and handle various tasks to allow executives to focus on strategic responsibilities.
Social Media Management: Developed and executed social media strategies across platforms like Facebook, Instagram, LinkedIn, and TikTok, increasing audience engagement by 40%
Airbnb Property Management: Guest Management,Daily Property Maintenance,Administrative Duties and Customer Service.
CRM Management: Maintain accurate and up-to-date records of calls, activities, and outcomes in our CRM system, providing transparent reports to the team.
Sales Targets: Meet or exceed daily, weekly, and monthly sales targets, contributing to the team's overall success.
Communication Skills: Exceptional verbal and written communication skills, with the ability to engage and persuade potential clients.
E-commerce Skills: Product Listing, Handling Email support and Refunds.
