I've been working in a BPO Company for 10 yrs, both inbound and outbound sales.I'm good at having clear communication skills, problem solving, flexibility and a positive attitude.
I do appointment setting call customer to attend the presentation for 45 minutes about their future vacation, 5 minimum sales in a month for us to hit the target and 2 to 3 potential clients in a day, i make follow up through email and we do lead generation as well.
And with my recent job we call customer to purchase the educational package for them to learn on how to trade in stocks, commodities, indecies and forex. We need to do the power of emotional selling for our customer to trust us. Ability to stay calm, quick thinking, persistent is the key to getting through cold calls, then positivity is essential with SALES.