Hi, I’m Ninna — a detail-oriented Virtual Assistant with 4+ years of experience in customer support, fraud analysis, and quality assurance.
I’ve worked in fast-paced corporate environments handling high-volume customer interactions through email, chat, and phone. I’m trained to stay organized, communicate clearly, and handle sensitive information with accuracy and confidentiality.
I also have experience using tools like Salesforce and LexisNexis, and I’m highly adaptable when it comes to learning new systems, workflows, and processes.
Here’s how I can help your business:
• Customer Support (Email, Chat, Phone)
• Administrative Tasks & Data Entry
• CRM Management (Salesforce, other tools)
• Fraud & Risk Review / Transaction Checking
• Quality Assurance & Process Improvement
• Inbox & Calendar Management
I take pride in being reliable, detail-oriented, and easy to work with. I don’t just complete tasks — I make sure things are done correctly, efficiently, and with care.
If you’re looking for someone who can support your operations and help your business run smoothly, I’d love to work with you.
