I am a highly organized and reliable Virtual Assistant with over 4 years of experience supporting businesses across two key sectors: the Australian Mortgage Broking industry and the U.S. Trees and Landscape services industry. I specialize in a wide range of administrative and operational tasks, offering strong attention to detail, efficiency, and a proactive work ----------- the mortgage broking sector, I’ve provided end-to-end support on loan processes, client communication, CRM management, and data entry, using tools such as Broker Engine, MyCRM, AFG Flex, Podium, and Housecall Pro. I’m experienced in handling document preparation, compliance checks, email correspondence, and follow-ups with clients and ----------- the U.S. Trees and Landscape business, my responsibilities have included appointment setting, crew dispatching, scheduling, and manual payroll processing, ensuring smooth day-to-day operations. I’ve also performed product research and handled customer communication across Gmail, Outlook, WhatsApp, and -----------.I’m proficient in tools including Google Sheets, Google Docs, Airtable, Trello, Canva, Square, and ThirdEntry. My core skills include CRM management, administrative support, customer service, scheduling, and data organization.With a strong ability to adapt to different workflows and industries, I deliver dependable virtual support tailored to the unique needs of each business I work with.
