- Office 365 Global admin. Basic G-Suite management, Rackspace Webmail- Onboarding/Off boarding, End-User Account Management- Remote: Splashtop, Atera, NetSupport Manager.- Ticketing with SLA: Freshservice, Freshdesk, Autotask- Firewall: SonicWALL, Fortinet, Sophos XGS Firewall- Contact Center Dialer: V-----------, GoAutodial- Problem identification, Diagnostics and troubleshooting- System Backup and Maintenance - Knowledgeable with Veeam
