Hi! I'm a customer service professional with 2 years of call center experience handling a financial account. I used Salesforce, CRM tools, and CCD systems to assist clients efficiently and professionally. I also worked remotely as a Virtual Assistant for an optical clinic, where I scheduled patient appointments and managed records using Eyefinity, EHR, and Availity. I’m dependable, organized, and experienced in admin support, customer care, and scheduling tasks.