Meticulous Data Analyst with experience and expertise in providing data-driven decisions for business success. With more than 4 years of experience in Workforce Management, Real Time Management, Business Insights Analyst, Reporting and Data Visualization using Microsoft Excel and Power Bi.
Aside from Data Analytics Skills, I'm an experience Sales Support, Customer Service Representative and Technical Support. Been supporting customer via Inbound / Outbound Call, Chat Support, Email and Forums.
I have familiarities in managing Social Media Accounts such as Facebook, Instagram and TikTok. Creating and scheduling social media content using Video Editing Apps or Canva.