Results-driven Amazon Specialist with 5+ years of hands-on experience in end-to-end Seller Central operations. I help brands grow and protect their presence on Amazon through expert listing creation and optimization, account health monitoring, customer service, and strategic content management.
What I Do Best:
Listing Management & Optimization: Create high-converting product listings and variations—manually or via flat files—aligned with Amazon's latest policies. I optimize titles, bullet points, descriptions, backend keywords, and images to drive traffic and sales.
Account Health & Compliance: Proactively monitor account metrics (ODR, LSR), resolve NCX issues, and handle stranded inventory. I take ownership of case management and policy violation resolution to keep accounts in good standing.
Brand & IP Protection: Watch for counterfeit listings and unauthorized sellers. Take action on IP infringements to safeguard brand integrity.
Customer Service: Timely and professional response to customer messages, processing refunds, and managing returns. I aim to turn negative feedback into positive outcomes and boost overall seller ratings.
Amazon Content Management: Develop engaging A+ content and Storefront layouts. Choose impactful imagery to improve user experience and conversion.
Product Research & Keyword Strategy: Conduct deep competitor and keyword research to improve visibility and launch winning products.
Promotion & Deal Strategy: Plan and execute deals, vouchers, and promo campaigns to stimulate sales.
SOP Development: Create and update detailed SOPs to ensure smooth team workflows and operational consistency.
I bring strong attention to detail, solid communication skills, and a problem-solving mindset. If you're looking for someone who can run your Amazon store like a pro and solve issues before they escalate, I'm that person!
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