Hi! I’m a Customer Service Specialist and Virtual Assistant with over 10 years of experience supporting global clients in e-commerce, telecommunications, and online services.
I have a strong background in:
Customer support (email, chat, and phone)
Billing and account management
Data entry, reporting, and CRM management (Zendesk, Siebel, Salesforce, Freshdesk)
Administrative and operational support for executives
Social media and property management tasks
I’ve worked with companies such as Wayfair, eBay, Menulog, Telstra, and Verizon, providing reliable customer support and ensuring excellent client experiences. Most recently, I’ve supported an Australia-based CEO as a Virtual Personal Assistant, handling bookings, guest communications, reports, and schedules using tools like Trello, Google Workspace, MS Teams, and Zoom.
I’m detail-oriented, organized, and dependable — always making sure tasks are completed on time and to a high standard. I thrive in remote collaboration and enjoy helping businesses streamline operations while delivering excellent service to clients.
If you’re looking for someone proactive and professional who can take care of admin, customer support, and client engagement, I’d love to be part of your team!
Verified
