Former remote front office support staff for Atlanta Institute for ENT / AIENT Management Company with experience in scheduling, patient support, phone handling, and administrative tasks.
-Managed patient scheduling and front desk support.
-Handled inbound/outbound calls and provided patient assistance.
-Performed administrative tasks to ensure smooth clinic operations.
-Manage medical records through the EHR system by indexing scanned and incoming faxes and filing them under the patient’s chart.
-Checking benefits & Eligibility if the patient is active with their insurance.
-Experienced in obtaining Prior authorization
Tools I used before are, Modmed, Allscript PM, Veradigm EHR, Klara and Doctor Connect & Avaya
Verified
