Need someone who can stay calm under pressure, triage incoming client requests, and get the right person dispatched — without dropping the ball? That's what I do every day as a Customer Service VA for a US-based locksmith company: handling client inquiries, coordinating dispatch, and managing communication start to finish.
Before that, I supported US retirement account holders using Salesforce CRM — so I'm comfortable in structured systems, compliance-sensitive conversations, and high-volume inboxes. I've also led multi-branch restaurant operations, managing budgets, teams, and day-to-day execution across two locations.
What I bring: C2-level English, a calm head under pressure, and a track record of making client-facing chaos look easy.
Cheers,
Rhea
Verified
