Dedicated and detail-oriented Medical Records Coordinator with extensive experience in managing medical records and billing requests in compliance with HIPAA regulations. Proficient in utilizing advanced tools and portals such as MRO, Chartswap, and CIOX to efficiently request and process medical information. Skilled in communicating with healthcare facilities and navigating online systems to ensure timely access to critical data. Proven track record in filing insurance claims, obtaining policy limits for Underinsured Motorist (UIM) and Liability coverage, and preparing letters of representation. Committed to supporting teams and enhancing client outcomes through effective case management and meticulous record-keeping.