My career at QBE GSSC spans over a decade, providing me with deep, end-to-end expertise across policy and claims administration. For over eight years, I excelled as a Policy Support Officer, meticulously handling the lifecycle of personal lines policies, which included renewals, cancellations, amendments, mortgage updates, and RCT estimation, primarily relying on XM and Imageright.
For the past two years, I have successfully transitioned to a Claims Support Officer role. In this capacity, I provide vital administrative support by approving and rejecting claims budgets, managing vendor additions for invoicing within Claims Center, coordinating Catastrophe (CAT) updates for North America, and ensuring proper document flow through detailed indexing of legal and non-legal files, utilizing Legal X, Claims Center, Claims Manager, and ImageRight. My experience demonstrates a strong ability to master new systems and processes quickly to maintain high operational efficiency.
My additional Skills:
Speed Typing
Handling emails
Powerpoint Presentation
Logo designer
Excel
Word
Quickbooks entry
Photoshop
