Hi there!
If you're looking for someone who can keep your operations organized, clients happy, and your business running efficiently behind the scenes, you've come to the right place.
I'm an Operations & Executive Virtual Assistant with experience supporting accounting firms, professional service businesses, and growing companies. I specialize in improving workflows, managing client onboarding, coordinating teams, and handling the day-to-day operational tasks that keep businesses moving.
I bring hands-on experience in business operations, client onboarding, workflow optimization, bookkeeping coordination, payroll support, CRM administration, document management, and executive support, helping teams stay organized and deliver exceptional client service.
I enjoy bringing structure to busy businesses by creating organized systems, improving communication, and ensuring nothing falls through the cracks.
Here's how I can help:
Operations & Executive Support
-Executive assistance, calendar & inbox management
-Workflow optimization & SOP creation
-Project coordination & team support
-Client onboarding & process improvement
Accounting Firm Operations
-Client onboarding & engagement
-Bookkeeping & payroll coordination
-QuickBooks Online, Dext & Xenett administration
-Tax season support & compliance tracking
-Administrative support for accountants & bookkeepers
Administrative & Client Support
-Customer service
-Appointment scheduling
-CRM & lead management
Marketing & Website Support
-Copywriting & SEO formatting
-WordPress & Elementor updates
-Shopify & WooCommerce support
-Product uploads & website maintenance
Tools
QuickBooks Online • Xenett • Dext • Wagepoint • VeriClock • Microsoft Office • Google Workspace • Excel • Google Sheets • ClickUp • Trello • Asana • WordPress • Elementor • Canva • Mailchimp • Klaviyo • Zendesk • Gorgias • Tidio
Why clients enjoy working with me
I don't simply complete tasks, I build organized systems that make businesses operate more efficiently. I take ownership of my work, communicate proactively, and genuinely enjoy improving processes, supporting teams, and creating exceptional client experiences.
Whether you need someone to manage your operations, support your accounting practice, organize your business processes, or become your reliable right hand, I'm ready to help.
Let's build efficient systems and grow your business together.
Best,
Rona
