High-performing and adaptable Team Leader with 9 years of medical secretary experience and nearly 7 years in customer service. Proven track record at Foundever, where I successfully managed a team for 3 years handling a healthcare and dental insurance account. My expertise spans remote dental billing specialist roles as well as credit repair financial services, where I specialized in optimizing client profiles and navigating credit bureaus. Proficient in WordPress and MS Word, I combine strong leadership with a fast, adaptable learning curve.

Leadership & Management: 3 years of experience at Foundever leading a team for a specialized healthcare and dental insurance account.
Healthcare & Dental Expertise: 9 years of experience as a medical secretary combined with remote dental billing specialist expertise.
Customer Service & Credit Operations: Nearly 7 years in customer service, including specialized experience in credit repair, credit bureau navigation, and optimizing client credit profiles.
Technical Skills & Adaptability: Highly proficient in WordPress and MS Word; recognized as an agile, fast learner who masters new systems quickly