An eCommerce Operations Manager and Executive Assistant with 8+ years of hands-on experience helping founders turn scattered workflows into structured, scalable systems. I don’t just complete tasks. I take ownership of your operations so you can focus on growth.
I’ve managed and scaled stores across Amazon, Shopify, Etsy, Walmart, and TikTok, handling everything from backend operations to marketing execution and team coordination.
What I Actually Do for Your Business? I step in, clean up the chaos, and build systems that make your business run smoothly.
• Fix disorganized workflows and create clear SOPs
• Optimize product listings for SEO, conversions, and A+ content
• Manage order processing, fulfillment, and customer support systems
• Oversee supplier communication and inventory flow
• Monitor account health and ensure platform compliance
• Run and support ad campaigns (Amazon PPC, Meta Ads, Google Ads, Walmart Connect)
• Build and manage teams across design, marketing, and operations
• Create dashboards, trackers, and reporting systems for full visibility
In my recent role as an Operations Manager and Team Lead, I handled a cross-functional team including product development, SEO, marketing, ads, content, and design
• Delegated and tracked daily execution
• Built centralized task management systems (Monday, ClickUp, NIfty, Trello, Notion)
• Created SOPs that improved efficiency and reduced errors
• Identified problems early and solved them before they affected revenue
• Helped streamline operations across multiple platforms
Result: better workflow, faster execution, and full visibility for leadership.
I don’t separate operations from growth.
I support:
• Product research and sourcing
• Conversion-focused product pages and creatives
• Email marketing flows (Klaviyo)
• Post-purchase optimization and upsells
• Performance tracking and data-driven decisions
Because at the end of the day, operations should drive revenue, not just maintain it.
Tools I Work With Daily:
• Helium10, JungleScout, SellerBoard, eRank, Listadum, Keepa, Alura
• Shopify, Amazon Seller Central, Etsy, Walmart
• Klaviyo, Meta Ads, Google Ads
• -----------, ClickUp, Notion, Trello, Nifty
• Slack, HubSpot, Salesforce
• Canva, Adobe Photoshop
• ChatGPT, Gemini, and more
What Makes Me Different? I think like an owner, not an assistant.
I don’t wait for instructions. I anticipate problems. I build systems that prevent them. I care about:
• Efficiency
• Accountability
• Clear communication
• Long-term growth
If You’re Looking For Someone Who Can:
• Take full ownership of your operations
• Bring structure to your business
• Manage your team and workflows
• Support your marketing and growth
• Help you scale without the chaos
Then I’m ready to step in.
