Dedicated and detail-oriented Insurance Virtual Assistant with over 6 years of experience supporting personal auto and home insurance agencies. Skilled in CRM management using EZLynx, Agency Zoom, and QQCatalyst, as well as insurance quoting through PL Rating, EZLynx, and various carrier platforms. Experienced in data entry, policy documentation, customer service, lead follow-ups, renewals, and maintaining accurate client records.
Proficient in Microsoft Office and Google Workspace with strong organizational and communication skills. Able to manage multiple tasks efficiently while maintaining accuracy and professionalism in a fast-paced remote work environment. Known for being dependable, adaptable, and committed to helping insurance agencies improve workflow efficiency and deliver excellent customer service.
