DevOps Engineer• Build and deploy HA and Reliable Application infrastructure (Production and Non-Production)• Create CI/CD Pipeline• Create Technical Documentation• Set, Configure, Enhance the alerting and Monitoring
• Implement automation
• Post Buildout Support and Maintenance
• Participate in Project Delivery Lifecycle
• Participate in I----------- and Event Management Lifecycle
Front Office Application Support II• Set and configure Application monitoring and enhancement• Create and Review Technical Documentation• Implement self-healing• Non-Production and Production Legacy Deployments
• Post buildout operations support
• Day-to-day operational support
• Participate in I----------- and Event Management Lifecycle
Asurion Technology Operation Center Analyst II
• Perform daily maintenance to ensure the system and application is at optimum performance level.• Identify, analyze, replicate, and research all issues on the application. (Gather and collect all data, check all the system logs and collaborate with other IT departments to fix all system issues and recommend enhancements)• Creating user and training documentation, and conducting formal training classes• Make, update and review knowledge base articles and technical manuals that is used in IT Operations
• Supervise and train Operations engineers in the system monitoring, providing solutions and deployments in the production environment.
• Identifying, investigating, and analyzing business processes, procedures and work practices
