Experienced AU Insurance Broker Assistant with over 4 years of experience supporting brokers across personal and commercial insurance lines. Skilled in policy administration, renewals, endorsements, cancellations, insurer liaison, premium funding, and compliance documentation. Proficient in WinBEAT, Insight, Sunrise, Salesforce, and Zoho, with a strong track record of maintaining accurate records, managing competing priorities, and delivering efficient remote support. Backed by an engineering background that brings analytical thinking, attention to detail, and process improvement capabilities to insurance operations.
