It’s 2026… and this is still you?
- Are you still doing tasks manually that should’ve been automated months ago?
- Are you constantly overwhelmed by the tech side of your business?
- Does your business slow down the -----------nt you step away?
Now let’s talk about the stuff that looks small… until it starts costing you time, sales, and trust.
- Are your automations working… until they suddenly don’t?
- Does your backend work, but no one, including you, fully understands it?
- Are your tools not talking to each other—and you’re stuck doing the work?
- Are your clients or members struggling to access what they paid for?
- Are you getting traffic—but not the conversions to match?
~ And like most Founders and CEOs who are basically Captain Everything:
- Does your backend work, but no one, including you, fully understands it?
- Do your processes live in your head instead of a system your team can follow?
It’s your lucky day - I GOT YOU.
Now it’s my turn:
- New on Upwork but over 5 years of Virtual Assistance experience - which means less hand-holding, faster execution, and fewer “wait, how do I do this?” -----------nts - just ready to hit the ground running.
- I’m still working with my first client since 2021 - because good support is hard to find, and great support is apparently impossible to replace.
- I’ve been working across automations, integrations, workflows, email platforms, course systems, and backend workflows for over 6 years - combining tech fluency with human judgment and problem-solving skills.
Here’s how I have helped my clients and how I will improve YOUR business as well...
~ ONLINE OPERATIONS
- If your backend only works because you’re constantly checking, fixing, remembering, and manually moving things around, you’re not running streamlined operations — you’re in Captain Everything mode.
I help clean up and manage the systems behind your online business: order processing, automations, landing pages, workflows, customer/member access, and backend tool connections.
The result? Fewer manual tasks, smoother customer experiences, cleaner workflows, and a business that can run without everything living in your head.
Here are the processes I can run for you:
- Onboarding Automation Setup
- Winback Cancellation Automation Setup
- Workshop or Live Event Setup
- Email Marketing & Campaign Management
- Payment Tracking & Reporting
- Customer Support & Retention
- SOP’s Creation
Platforms I specialize in:
- Wordpress
- Memberpress
- Learndash
- Circle
~ CUSTOMER SERVICE & TECHNICAL SUPPORT PRO
- When client questions, tech issues, and backend glitches start piling up, every “quick fix” becomes another thing you have to babysit.
I handle client communication, troubleshooting, automation fixes, and backend tool management so your clients feel supported, your systems stay organized, and your day stops getting hijacked by tiny fires.
~ How, you ask? Well, I basically eat these for breakfast
- Wordpress
- Circle
- Convertkit
- Zapier
- Gmail
- Teamwork
But wait, there's more! *wink*
~ ChatGPT and Claude? I don’t just open them and say, “Write this for me.”
I use them to help your business move faster. We’re talking about:
- Turning messy notes into clean SOPs
- Summarizing customer feedback and survey responses
- Mapping out automation workflows before building them
- Testing processes so your team knows what should happen next
AI is not magic. If your process is messy, AI just makes the mess faster. I help clean up the workflow first, then use ChatGPT and Claude to save time, cut manual work, and make your backend less chaotic.
~ If you're ready to turn things around
1. Drop a personalized message…
2. Let me know your budget and your goals...
3. Then the time that works best for you for a quick Discovery Call
Talk soon,
John
PS. It’s never a “one size fits all” solution.
Verified
