Medical Virtual Assistant | Insurance Verification and Prior Authorizations | Healthcare Operations
If you need someone who can reduce delays, minimize denials and keep your front and back office running smoothly, I am here to help.
I have more than 7 years of experience in healthcare operations including 2 years supervising a team of over 15 insurance specialists. I support clinics and providers by ensuring that every verification, authorization and patient interaction is handled accurately and on time.
How I Help Your Practice
Insurance Verification and Prior Authorizations
Experienced with Aetna, UHC, Cigna, BCBS, Medicaid and Medicare. Fast, accurate and fully documented to help avoid denials.
Claims Follow Ups and Billing Support
I identify discrepancies, resolve issues, prevent unpaid hours and communicate properly with payers.
Patient Scheduling and Front Desk Support
Efficient appointment setting, reminders, no show follow ups and EMR or EHR updates.
Team Leadership and Quality Monitoring
Experienced in leading, training and coaching teams while improving workflow accuracy and turnaround time.
Tools I Use
Salesforce, Availity, NaviNet, RadMD, ClinicSource, EMR and EHR platforms, Google Workspace, MS Office, Zoom, Slack, Teams, Monday, Airtable and Canva.
What You Can Expect
Clear and timely communication
Organized and proactive workflow
HIPAA compliant handling of patient information
Reliable support that reduces your workload
Fast turnaround on verifications, authorizations and scheduling tasks
Why Clients Hire Me
I help make their operations lighter, faster and more predictable. From front desk support to back office coordination, I keep clinics on top of authorizations, appointments and documentation so they can focus on providing care instead of managing paperwork.
If you need smooth operations, fewer denials and consistent support, I am ready to help.
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