I was trained by one of the largest
BPO companies in the Philippines. I was trained to manage customer’s technical
issues through calls, troubleshoot concerns with cable TV, internet, email,
create escalation tickets, dispatch field technicians and do outbound-inbound
calls. Ensuring customer satisfaction and resolving customer concern is our
main goal.
I
genuinely believe that the skills I have are a perfect match to the skills
requirements you need. The experiences that I have will be a great addition to
your team.
I handled several accounts like solar, appointment setting, healthcare account,
mortgage/real estate and insurance. The previous job that I had was with the E-Commerce
Abandoned cart recovery, outbound phone sales, and customer support in which we
are helping customers to fix their unfinished order.
Verified
