My experience includes creating and editing email marketing templates, managing campaign workflows in Zoho, revising marketing and SMS templates, and producing website content using SEO best practices. I have created social media posts, graphics, and videos, written weekly website articles, maintained SEO tags, and developed location-based pages. I have also supported online reputation management by responding to customer reviews and updating website content.
In addition to marketing support, I have experience working with electronic health records, where I reviewed documentation for completeness and accuracy, organized combined PDF files, collaborated with tea-----------mbers, and submitted invoices through Polaris.
Earlier in my career, I built a strong foundation in communication and problem-solving while handling customer account inquiries, billing concerns, and troubleshooting through phone, email, chat, and SMS.
I am organized, reliable, and adaptable, with the ability to manage multiple responsibilities while delivering consistent, high-quality work in remote environments.
