Results-driven Virtual Assistant with 10+ years of experience in customer service, sales, HR operations, collections, administrative support, and appointment setting. Experienced in supporting U.S.-based clients with lead generation, property research, CRM management, calendar scheduling, document verification, and customer communications.
Skilled at conducting online research, maintaining accurate records, and managing multiple priorities in fast-paced remote environments. Background in HR Shared Services includes performing background checks, coordinating with government agencies and third-party providers, and handling sensitive information with a high level of accuracy and confidentiality.
Proficient in GoHighLevel, HubSpot CRM, PropStream, Onyx, RingCentral, Google Workspace, Microsoft Excel, and other productivity tools. Known for being reliable, detail-oriented, proactive, and committed to delivering exceptional service and results.
Core Expertise:
• Property Research
• Lead Generation & Cold Calling
• Appointment Setting
• Administrative Support
• CRM Management
• Data Entry & Document Verification
• Calendar & Email Management
• Customer Service
• Online Research
• Process Improvement
