Experienced Virtual Assistant with a strong background in data entry, quality assurance, administrative support and eCommerce operations. Skilled in handling sales and marketing support, CRM platforms, project management tools, and day-to-day team operations.
SKILLS & EXPERIENCES:
Completed 80+ projects for clients across the U.S., Canada, UK, and Australia, consistently earning long-term contracts and 5-star feedback.
Assisted sales and marketing teams with CRM data entry and cleanup in Salesforce Lightning and HubSpot, ensuring accurate records and efficient workflows.
Utilized project management tools such as Asana, Notion, ClickUp, Trello, Smartsheet, -----------, Jira, Wrike, Airtable, and Smartsheet to manage and track assignments.
Provided virtual assistance, data entry, and administrative support across industries including eCommerce, Finance, SaaS, CRM, Marketing, Real Estate, Hospitality, Technology, eLearning, Publishing, Food and Beverage.
Maintained and updated the admin website with new content, prepared co-op reports, and tracked and organized invoices to support accurate recordkeeping and efficient operations.
Handled finance-related data entry, including transaction input and file organization in QuickBooks Online and Excel.
Converted PDFs to Word or Excel and handled tasks such as splitting, merging, renaming, and organizing PDF files.
Provided daily support to a publishing and marketing team by managing content uploads, creating Canva graphics, scheduling posts via Buffer,publishing books online, keyword research, royalty calculations, email campaigns via MailChimp, and landing page updates using Squarespace.
Assisted in daily operations across marketplaces such as eBay, Walmart, Shopify, Target, Sears, Groupon, Verishop, and Amazon Seller Central. Supported tasks including creating and uploading product listings (bulk and manual) using Excel, updating pricing, and inventory, processing orders, adding tracking numbers, optimizing listings for SEO, verifying live listings, organizing product data, generating performance and inventory reports, and coordinating with the team to ensure smooth workflows.
Conducted quality assurance reviews, ensuring accuracy and completeness of tasks completed by other contractors.
File Sharing: Managed shared files and folders using Google Drive, Dropbox, and OneDrive.
Communication Tools: Experienced with Slack, Microsoft Teams, WhatsApp, Google Chat, Gmail, and Outlook for team coordination and task follow-ups.
Verified
