Law Firm Administrative Assistant
Mova Law Group June 2023 – Present
-Maintain and organize client electronic files.
-Assist with the preparation, filing, and service of legal documents, and ensure all case-related documents are updated and accurately filed.
-Handle correspondence and communication with clients, courts, insurance providers, health care providers, and other legal entities.
-Assist attorneys and paralegals with case preparation, including gathering and organizing evidence, medical records, and other pertinent documents.
Health Care Customer Support
Eucalyptus Au (Pilot & Juniper) Feb 2023 – Sept 2024
-Respond to and resolve patient inquiries or issues professionally and courteously; accurately enter and update patient information.
- Provide information about medical services, procedures, appointment availability, and medication delivery status.
-Coordinate and escalate complex medical issues to doctors or medical support when necessary. Executive Assistant
UPWORK - [ Executive Assistant | Admin Assistant | Customer Support]
June 2019 – June 2023
- Manage and maintain executives' calendars, including scheduling meetings, appointments, and travel arrangements.
-Prepare and edit correspondence, reports, presentations, and other documents as needed.
-Handle confidential information with discretion and professionalism.
-Plan and coordinate events, meetings, and conferences, including logistics and materials.
-Monitor and manage email inboxes, responding to inquiries and delegating tasks when necessary.
Sales Representative
Orchid Cyber-Tech Services Inc (TPG) Dec 2015 up to Dec 2022
-Handle inbound and outbound sales calls professionally and persuasively.
- Build rapport with customers to understand their needs and recommend appropriate products or services.
-Meet or exceed daily, weekly, and monthly sales quotas and performance metrics
- Follow up on leads generated through marketing campaigns, emails, or referrals.
-Stay up-to-date on product features, company policies, and industry trends.· Maintain a positive and professional demeanor in all customer interactions.· Accurately document customer interactions, orders, and feedback in the CRM system.