Good day!
I bring 8 years of MSP experience and am CompTIA A+ certified, skilled in Helpdesk T1/T2, triage, NOC Admin, and Ticket Manager/Dispatcher roles.
I’ve worked with platforms like ConnectWise, Datto, ITG, SentinelOne, TeamViewer, ESXi, and more. My experience spans clients in accounting, architecture, education, and nonprofit sectors. With 20 years in IT, including 10 as a freelancer, I combine technical expertise with adaptability and problem-solving skills. I’d love to connect and discuss how I can contribute to your team.
