Sheila

Virtual Assistant|Team Lead Supervisor|CSR Email Support

Verified

Overview

Video Introduction

Looking for Part-time work (6 hours/day) at $8.77/hour ($1,157.98/month)

Educational Degree

BS Nursing Graduate

Availability

Part-time

Portfolio / Website

Not Specified

Top Skills

ZendeskWoocommerceShipstation

Last Active

June 28th, 2026 (1 month ago)

Member Since

March 7th, 2012

"The best hire that I've ever made."

Timothy Schucker

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About

I am a seasoned Customer Service professional and Virtual Assistant with 14 years of experience across e-commerce, healthcare, and fleet management.
I?ve spent a large part of my career leading teams and helping companies scale their customer support operations. From managing technical troubleshooting at Transcom to handling high-volume e-commerce logistics at Universal Yums, I enjoy solving problems and making sure customers have a seamless experience. I?m tech-savvy, familiar with tools like Zendesk, Shipstation, -----------, WooCommerce, WordPress, Metorik, Salesforce and I'm always looking for ways to make workflows more efficient.
I always aim to be a big contributor in a team and making an impact.