Automation & Operations Virtual Assistant specializing in building simple systems that reduce manual work and improve business efficiency.
I design and implement workflows using tools like Zapier, ClickUp, and Google Workspace to help businesses streamline their operations.
Recent systems built include:
- Lead capture automation with filtering and Slack/email alerts for high-priority inquiries
- Client onboarding system that creates tasks and sends automated welcome emails
- Internal task automation with structured task creation, due dates, and priority tracking.
Background in technical support and customer operations, with experience handling complex issues, troubleshooting systems, and ensuring consistent process execution.
Skilled in:
- Workflow automation (Zapier)
- Task and project management (ClickUp)
- Process structuring and documentation
- Google Forms, Sheets, and Gmail integrations
Focused on helping businesses eliminate repetitive tasks and create reliable, scalable systems.
Open to short-term projects and long-term system support.
Portfolio: ----------------------e9?source=copy_link
