I’m ----------- ----------- Acedo, and I hold a Bachelor’s degree in Business Administration major in Marketing. I’m based in Cavite, Philippines, and I have experience in customer service and administrative support, particularly within the online retail and corporate support environment
Most recently, I worked as a Training Assistant at OSM Thome, where I provided administrative and coordination support for training programs. My responsibilities included managing training records, coordinating schedules, assisting with documentation, and communicating with participants and internal teams. This role further strengthened my attention to detail, organizational skills, and ability to work efficiently in a structured and fast-paced setting.
Prior to that, I worked as an Administration Officer in V.group, handling scheduling, document management, and office coordination, which helped me build a strong foundation in administrative operations and professional communication.
On Upwork, I’ve worked as a chat support specialist for fashion websites, assisting customers with inquiries while handling data entry, ticket management, and reporting. I consistently focus on delivering excellent customer service and maintaining accuracy in my work.
Additionally, I’ve explored building my own Shopify website and setting up an Etsy store, gaining hands-on experience in e-commerce, including product listing management, order processing, and basic fulfillment workflows. Although this was a personal project, it allowed me to better understand online retail operations and customer expectations.
I’m a quick learner who enjoys taking on new challenges. I’m open to both full-time and part-time opportunities and can work flexible hours. I would welcome the opportunity to collaborate with you and contribute to your projects.
