Enthusiastic and adept Microsoft Certified Power BI Developer with 9 years of experience in the BPO industry and 4+ years in crafting impactful data visualizations and analytics to drive customer satisfaction and operational success. As a seasoned operations leader with advanced Excel skills, I bring a strong track record of transforming complex data into actionable insights that elevate efficiency and exceed client expectations—committed to delivering high-quality solutions that empower informed decision-making and enhance customer experience.
